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In today’s hyper-connected world, ecommerce businesses are facing increasing competition to stand out and retain customers. To achieve this, businesses need to understand what their customers want and what they’re
When was the last time you purchased a product without having a look at its rating or reading the reviews? For me, it’s been over a decade. Most consumers almost
What’s the need for brand sentiment analysis? Budding brands face intense competition for customer attention and in India alone, the number of digital-first brands has surpassed 600 as of December
What is Digital Shelf The term “digital shelf” refers to the online display of products and their relevant information in a way that mimics a physical retail shelf. In other
Customer experience refers to the perception and impression that a customer has of a company, brand, or organization based on their interactions and experiences with it. It encompasses all the
With the rise of online shopping, it has become increasingly important for brands to optimize their digital shelf presence to attract and retain customers. To do this effectively, brands must
The word Xiaomi translates to grain – an item that’s a staple diet in many cultures across the world, especially in India. The Chinese technology company which began in 2011
What is Customer Review Analysis Customer Review Analysis is the process of analyzing and interpreting customer reviews and feedback about products or services offered by a business. It involves using
Customer sentiment analysis is the process of analyzing and understanding the emotions and opinions expressed by customers about a brand, product, or service. This analysis is typically done by using
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